• When am I billed for subscription orders?

  For subscription orders, you are billed at the time of the recurring order being placed. This is set by you at the time of purchase (every 2 weeks, 4 weeks, or 6 weeks).Few readers

• How can I update my subscription billing or shipping addresses?

  You can update any subscriptions billing and/or shipping addresses by following these directions. ​ ​ Login to your Mass Apothecary account at https://massapothecary.com/my-account/ Click on the "Subscriptions" tab and then click the "View" button for the subscription you want to update the address on. Under "Actions", click on the "Edit Details" button. Scroll down to the billing and shipping address fields and update the address orFew readers

• Do I still earn loyalty points on my subscription orders?

  Yes! You will earn 5 points for every $1 spent. This is the same reward points you earn for one-time purchase orders as well.Few readers

• How do I cancel a subscription order?

  Subscriptions can be edited, canceled, or put on hold at any time. To avoid unintended renewals when purchasing items, select the "One-Time Purchase" option instead of the "Subscribe and Save" option. Follow the steps below to edit your subscription or cancel it. Additionally, you can manage your subscriptions effectively by accessing your account, where options such as pausing, skipping shipments, or canceling are available. The Mass Apothecary also allows you to manage your subscriptiFew readers

• Do I save money by subscribing when I purchase a product?

  Yes! All subscription orders get 25% off the current products price for your initial order and all recurring shipments.Few readers

• Can I use my rewards or coupons on my subscription order?

  No coupons, discounts, or reward redemptions can be combined or used with subscription purchases. Don't worry though, you still earn rewards on all subscription orders and you get an additional 25% off on all subscription orders with no coupon necessary. You can, however, pause your subscription at any time and place a one-time order to take advantage of an alternative promotion we may be offering at that time or to cash in your rewards points.Few readers

• What is the benefit of signing up for a subscription?

  We know how important CBD is to our customers. We also know that sometimes it’s hard to remember to replenish your Mass Apothecary products. Having a subscription will guarantee that you always have your favorite Mass Apothecary products on hand and at a discounted price of 25% off every time!Few readers

• If I cancel my subscription, can I reactivate it?

  Once a subscription has been canceled, unfortunately, it can not be reactivated. You can, however, suspend your subscription (place it on hold) and reactivate it at any time. If you do cancel your subscription and want to have a subscription again, just place a new order by adding the subscription of whatever product(s) you want to subscribe to.Few readers