• Do you ship to my state or country?

  Currently, we ship to all 50 states in the USA. We do not offer any international shipping at this time. State and local laws concerning hemp cannabis can frequently change. We recommend that you check your state’s website for the most up-to-date regulations surrounding CBD.Few readers

• Will my order be shipped discreetly?

  The labeling on our packaging is discreet and does not display the name of our company or the letters CBD anywhere on the outside of it. Packages are often sent in plain brown or white shipping boxes, depending on the size and quantity of items that were purchased. The return address on the shipping label does not contain our company name, and instead only shows as "TMA" for added discretion.Few readers

• My shipping address is wrong, can I change it?

  If you just placed an order and need to update your shipping address, please call us at 774-301-635 immediately. We ship out orders as quickly as possible, so contacting us as quickly as possible to update your shipping address is crucial.Few readers

• My tracking number says “delivered” but I haven’t received my package.

  If you suspect your package may be lost or stolen, contact your local carrier directly for more information. Sometimes, a package will be held at a local carrier’s office if it can’t be delivered. Other times, a package may be delivered to the wrong residence, like a neighbor’s or a nearby address. Please allow at least two days after your shipment has been marked delivered. Sometimes, the shipping carrier will mark it delivered, and the shipment may arrive 1-2 days later. There are several reasFew readers

• Where can I find tracking for my order?

  After completing your order, you will receive a confirmation email letting you know that we’ve received your order and are processing it. When your order has shipped, we’ll send you a second email that contains your tracking details. Please be sure to check your spam folders as well. To make tracking even easier, locate the shipment confirmation email and click on the "Track Package" link. This will redirect you to the carrier’s page where you can view delivery estimates and real-time updatFew readers

• What carriers do you use to ship your orders?

  We use USPS for all shipments. This can range from Ground Advantage to Priority Mail to Priority Mail Express.Few readers

• Do you offer free shipping?

  Yes, we offer free shipping at The Mass Apothecary. All orders $84 or more qualify for free shipping.Few readers

• Where will my order be shipped from?

  The Mass Apothecary is located in Swansea, MA, which is where all orders are shipped from.Few readers