What is The Mass Apothecary's return policy?
Eligibility for Returns
- Our return window lasts 30 days from the date of purchase. After 30 days, we cannot accept returns or issue refunds.
- Only unopened CBD products in their original condition are eligible for return within this timeframe.
Non-returnable items
The following items cannot be returned:
- Gift cards
- Certain health and personal care items
- Any vape or inhalation products
- Any THCa, Delta-8, Delta-9, or other THC products
You can view our complete return policy here.
Updated on: 26/09/2026
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