> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.massapothecary.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where can I find tracking for my order?

After completing your order, you will receive a confirmation email letting you know that we’ve received your order and are processing it.

When your order has shipped, we’ll send you a second email that contains your tracking details. Please be sure to check your spam folders as well. To make tracking even easier, locate the shipment confirmation email and click on the **"Track Package"** link. This will redirect you to the carrier’s page where you can view delivery estimates and real-time updates.

If you still cannot locate your tracking, you can log in to your account, go to the "Orders" section, and view the "Status" for the order you've placed. If the status is "Shipped" this means your order has shipped, and you can view the tracking details by selecting "Track" under actions. Alternatively, you can use the dedicated **Order Tracking Page** on The Mass Apothecary's website. Simply enter your order number or tracking ID to access real-time updates on your shipment's status and location.

If you checked out as a guest and did not create an account, you can sign up for an account using the link below with the same email used to place your order to view your orders.

[https://massapothecary.com/my-account/](https://massapothecary.com/my-account/)

If you still can't locate your tracking details, email us at [support@massapothecary.com](mailto:support@massapothecary.com) and we're happy to help!